Out of Hours Service Changes
There will be two significant changes to the out of hours General Practice service in the next few weeks.
Firstly – NHS 111
From Tuesday March 12th all out of hours calls will be taken by the new NHS 111 service
Instead of out of hours calls being diverted to North Staffs Urgent Care at Basford, patients who require out of hours advice or consultations will be asked to phone 111. This new NHS 111 service is run by NHS Direct and calls will be answered at their call centre in Dudley, West Midlands
Secondly – New Out of Hours Service Provider
Following on from the PCTs putting the service out to tender, from 1st April (Easter Monday) the out-of-hours GP service will not be provided by North Staffs Urgent Care. Patients will no longer be seen at their premises in Basford or satellite clinics in Norton and Tunstall in the evenings or at weekends.
The new service will be provided by Northern Doctors Urgent Care, operating under the name of Staffordshire Doctors Urgent Care Limited. Northern Doctors Urgent Care is part of the Vocare Group. Their new surgery is based in.Campbell Road, near the Michelin and Britannia Stadium.
Please note that the above changes have been instigated by NHS management not your local General Practitioners.
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